Microlocs installations require $200-$500 non-refundable deposit. Retightening appointments requires a $50 non-refundable deposit. Salon-only services requires $25 non-refundable deposit. Deposits are deducted from final payment.
We accept debit/credit card payments ONLY through our payment system. No CASH or CASHAPP or Zelle accepted. Full Payment is due at the START of your appointment. Ask about our Pretty Way-to-Pay options
Cancellations 72hrs in advance is appreciated. Cancellations with less than 72 hours notice will be charged a $50 cancellation fee. Must be paid before rescheduling. Habitual cancellations will forfeit your client status. Please communicate with us if you are running late. It's $1 late fee for every minute past your schedule appointment time. After 15 minutes we reserve the right to cancel your appointment. Habitual tardiness will forfeit your client status.
You may reschedule your appointment ONCE without incurring an additional deposit​ or rescheduling fee. Second cancellation and rescheduling of same appointment will incur a rescheduling fee of $35. Third cancellation forfeits your deposit and appointment completely; you will need to pay a new deposit to book. After 3 consecutive cancellations your forfeit your client status.
No refunds on any services or deposit. If you are dissatisfied with a service we will do our best to make it right.
Most appointments are an hour or more. Please do not bring extra people or children​ to your appointment. NO EXCEPTIONS! You will be asked to reschedule and charged a $85 rescheduling and cancellation fee.
